Q. I am Studying an Online Programme and need help obtaining a specific Article, E-Book or other E-Resource

To request changes please contact the Librarian for Online Programmes.

Search Options

If you wish to check if a particular E-Resource is available you can use a number of tools / options:

• For E-Books and E-Journal articles you can perform a search by title using 'Library Search': http://libguides.liverpool.ac.uk/online
• You can check if a specific E-Journal article is available by performing a title search in our 'Library Search' platform.
• You can try to search for an Open Access article or WWW published report using Google Scholar on the homepage of the Library for Online Programmes.
• You can try to search for items by title/ keyword from the Library for Online Programmes homepage using other multi-source platforms such as Web of Science, SCOPUS, Google Scholar or Legal platforms such as Lexis and WestLaw: https://libguides.liverpool.ac.uk/online
• You can also access further specialist sources under the E-Resources page, including Markets/Data, Legal, ISOs/Standards, Multimedia/video and other resource types.
• See the Open Access and WWW page for Open Access sources and a Google document search for WWW published business, NGO and official reports.

Please also see our guideline Locating a required E-Resource.

If your required resource is not available via the University of Liverpool Library

If you have checked an E-Resource is definitely not available via the Library for Online Programmes (you can also consult the Librarian for Online Programmes), also please consider the following:

• Check your reading list to see how the item is being made available online, if the item displays a commercial source you should consult these sources for the item. It is possible but not guaranteed that the item may be available via the Library for Online Programmes.
• Check your online learning environment - the resource may be provided as a downloadable resource in your online module.
• For support using Vital Source textbooks provided by KOL please contact the partner's support team using contact options shown in the KOL Student Portal.
• If the item is shown as a UoL Library text in your reading list but appears  unavailable via online Library  databases then you can report this to the Librarian for Online Programmes, please ensure you provide a valid module ID to ensure the problem item can be investigated.
• If the item is not part of your reading list (e.g. supplemental reading or an item you identified from your own reading), you can still consult the Librarian for Online Programmes for advice.

Further sources/ advice on unavailable resources:

• WWW published copies of the same item (try a Google Document or Scholar search).
• WorldCat / local library borrowing or local library inter-library-loan - you may be able to obtain the item via a local library. WorldCat provides coverage of international libraries and possible inter-library loan locations: http://www.worldcat.org/ also see advice on using other Libraries.

Get it for Me

The Library provides our 'Get it for Me' document supply service,online students are advised to discuss any unavailable item with the Librarian for Online Programmes initially, as in many cases we can assist in sourcing the item digitally.

Also see our guideline on Finding Unavailable Resources, Campus Libraries and External Services.

Further Advice/ Support

We provide a dedicated E-Learning Librarian to assist you in using Library resources. If you have any problems using the Library or technical problems, please see the Support area of the Library for Online Programmes. Also see our guides, videos, tutorials and Library Training Module available via the Library for Online Programmes.