Answered By: (Online Librarian or covering Librarian) Online Programmes
Last Updated: Jul 19, 2019     Views: 60

For updates please contact Louise Minta or Paul Catherall (updated 19/07/19 1529)

RefWorks is a Web based citation management application to store and manage references for your academic work.

From September 2019 the Library will be recommending use of an alternative Web based citation platform, EndNote Online, guidance and workshops will be provided from this time.

RefWorks will continue to be supported as a legacy application, Library support for RefWorks will cease at the end of August 2021, however users will be provided assistance in moving libraries over to EndNote Online or EndNote Desktop.

Information on RefWorks and EndNote can be found on our referencing support Library Guide at http://libguides.liverpoool.ac.uk/referencing

Please see legacy guidance for RefWorks in the FAQ below -

Topics include:

Q. What is the RefWorks Group Code?
Q. How do I get Google Scholar results into RefWorks?
Q. Can I use RefWorks Write-N-Cite with Office 365?
Q. Direct export from Scopus to RefWorks isn't working
Q. What do I do if I created my Refworks account using Athens?
Q. Why won't my university password let me log into RefWorks?
Q. Which version of RefWorks should I use when importing references from a database such as DISCOVER or Google Scholar?
Q. Which version of RefWorks Write-n-Cite should I use?
Q. Direct export from DISCOVER to RefWorks isn't working
Q. RefWorks Write-n-Cite is asking for my individual login, but my usual username isn't working. What do I do?
Q. I'm having trouble installing the Write-n-Cite plugin for RefWorks
Q. Direct export from Web of Knowledge to RefWorks isn't working
Q. What do I do if Write-N-Cite isn't working?

 

 


Q. What is the RefWorks Group Code?

The University of Liverpool RefWorks Group Code is an extra authentication step sometimes required when logging into RefWorks. Access the RefWorks Group Code for the code and for further information. 

 


Q. How do I get Google Scholar results into RefWorks?

Google Scholar works with some of the main reference management software packages.

First, you need to set your Scholar Preferences. To begin, click Settings (icon at top right of screen, as shown below).

 

On the next screen, scroll down to the bottom and select the reference software you are using.

 

Remember to click Save preferences before proceeding.

Now when you run a search on Google Scholar, each result will have an "import into ..." link beneath it (in the screenshot below, RefWorks has been chosen, but it could be any of the other options in the screenshot above). You will need to click on each reference you want individually - you cannot import a number of references at once, as is possible with DISCOVER and other library databases.

More information from the Referencing guide.

IMPORTANT: See further information about which version of RefWorks to use.

 


Q. Can I use RefWorks Write-N-Cite with Office 365?

Unfortunately, Write-N-Cite is not compatible with cloud-based programs, which includes the web version of Office 365. To use Write-N-Cite, you will need Word installed on your PC or laptop. All staff and students can install Microsoft Office on personal computers and tablets for free - see Office for home use for more information.

For further information on Write-N-Cite see the library Referencing guide.

Please note you should always refer to any departmental/school guidelines you’ve been given.

 

Q. Direct export from Scopus to RefWorks isn't working

If direct export from a database isn't working, you can use the following generic workflow. Specific advice for named databases is also given below.

  1. Save a text file of references in the database you are using. Usually you need to click in a box next to each reference you want to save, then click on something like "marked records", "export", "saved records" - the terms change between databases.
  2. Within RefWorks, click on References > Import.
  3. Use the Import filter/data source and Database drop down menus to select the source and format of the file. Usually you will leave the Import Filter / data source as "University of Liverpool", then simply select the name of the database you used in the Database menu.
  4. Click Browse to navigate to the text file you created in step 1, then double click on that file.
  5. Click Import.

Step 3 above is the most important. Below are some of the most common databases/formats.

For DISCOVER
Save the references in your folder in RIS Format (the default choice). Make sure to save the file, not to open it.

In RefWorks, select University of Liverpool from the Import filter menu and RIS [RIS Format] from the Database menu.

For Scopus
Save your references in RIS Format.

In RefWorks, select University of Liverpool from the Import filter menu and Scopus [RIS Format] from the Database menu.

For Web of Knowledge
Save your references with the option Save to other reference management software.

In RefWorks, select University of Liverpool from the Import filter menu and Web of Knowledge [ISI (Institute of Scientific Information)] from the Database menu.

More information on RefWorks from the Referencing guide.

 

Q. What do I do if I created my Refworks account using Athens?

If you originally created your RefWorks account through Athens you will no longer have access to your account. It is possible though to recover the records already stored in your RefWorks library. Please get in touch using one of the Contact Us options, or ask a member of staff. If you don't mind losing your old records, simply sign up for a new account.

 

Q. Why won't my university password let me log into RefWorks?

RefWorks is independent of the university's computer systems. In  order to use RefWorks, you will first need to sign up for an individual account.

You can set your username and password to be whatever you want - it does not have to match your university username and password, however it must be unique.

More information on how to use RefWorks is available from the Referencing guide.

 

Q. Which version of RefWorks should I use when importing references from a database such as DISCOVER or Google Scholar?

​When you export a reference from a database such as DISCOVER, or other locations such as Google Scholar, to Refworks, you are currently directed to the following screen:

Please choose “Legacy Refworks”. ProQuest RefWorks is a new version currently being tested and if you use that you will not have access to references already exported.

If you check the box “Don’t ask me this again” it will avoid having to make this choice again during future browsing sessions. If you make the wrong choice and want to see the options again you will need to clear the cookies in your web browser.

Contact your Liaison Librarian for advice if you have any further difficulties.

 

Q. Which version of RefWorks Write-n-Cite should I use?

Write-n-Cite enables you to access your RefWorks database of references in order to insert citations and bibliographies into your Word documents. 

Write-N-Cite 4 is available to install on the university network. Go to the Windows button at the bottom left of the screen and choose Start > All Programs > Install University applications > Bibliographic> Proquest
Write-N-Cite 4.

Once Write-N-Cite 4 has installed, start Word. You will see that the Word ribbon at the top of the screen has a new tab at the right. This tab is headed Proquest the first time you use it. Click on this tab and log in using your RefWorks username and password. You will see a message 'syncing data' and then the tab heading will change to RefWorks. Now you can insert citations from RefWorks into your Word document and format a bibliography.  

You can install Write-n-Cite on your own PC or laptop. Log in to your RefWorks account. Look under Tools > Write-n-Cite and install the appropriate version. When registering with RefWorks from off campus you may need the university's RefWorks Group Code.

 

Q. Direct export from DISCOVER to RefWorks isn't working

If direct export from a database isn't working, you can use the following generic workflow. Specific advice for named databases is also given below.

  1. Save a text file of references in the database you are using. Usually you need to click in a box next to each reference you want to save, then click on something like "marked records", "export", "saved records" - the terms change between databases.
  2. Within RefWorks, click on References > Import.
  3. Use the Import filter/data source and Database drop down menus to select the source and format of the file. Usually you will leave the Import Filter / data source as "University of Liverpool", then simply select the name of the database you used in the Database menu.
  4. Click Browse to navigate to the text file you created in step 1, then double click on that file.
  5. Click Import.

Step 3 above is the most important. Below are some of the most common databases/formats.

For DISCOVER
Save the references in your folder in RIS Format (the default choice). Make sure to save the file, not to open it.

In RefWorks, select University of Liverpool from the Import filter menu and RIS [RIS Format] from the Database menu.

For Scopus
Save your references in RIS Format.

In RefWorks, select University of Liverpool from the Import filter menu and Scopus [RIS Format] from the Database menu.

For Web of Knowledge
Save your references with the option Save to other reference management software.

In RefWorks, select University of Liverpool from the Import filter menu and Web of Knowledge [ISI (Institute of Scientific Information)] from the Database menu.

More information on RefWorks from the Referencing guide.

 

Q. RefWorks Write-n-Cite is asking for my individual login, but my usual username isn't working. What do I do?

If you see this blue-edged box rather than the usual red-edged one when logging in to RefWorks Write-n-Cite,

 WnCremote

click the Remote Access tab and enter the University of Liverpool RefWorks Group Code.  Then go back to the Individual Log-in tab and your RefWorks username and password will work as normal.

For further information see the RefWorks guide.

Please note you should always refer to any departmental/school guidelines you’ve been given.

 

Q. I'm having trouble installing the Write-n-Cite plugin for RefWorks

Write-n-Cite enables you to access your RefWorks database of references in order to insert citations and bibliographies into your Word documents. 

Write-N-Cite 4 is available to install on the university network.  Go to the Windows button at the bottom left of the screen and choose Start > All Programs > Install University applications > Bibliographic > Proquest
[Write-N-Cite] 4.3.1217

Once Write-N-Cite 4 has installed, start Word.  You will see that the Word ribbon at the top of the screen has a new tab at the right.  This tab is headed Proquest the first time you use it.  Click on this tab and login using your RefWorks username and password.  You will see a message 'syncing data' and then the tab heading will change to RefWorks.  Now you can insert citations from RefWorks into your Word document and format a bibliography.  

You can install Write-n-Cite on your own PC or laptop. Visit http://www.refworks.com/refworks and login to your RefWorks account.  Look under Tools > Write-n-Cite and install the appropriate version.  When registering with RefWorks from off campus you may need the university's RefWorks Group Code.

 

Q. Direct export from Web of Knowledge to RefWorks isn't working

If direct export from a database isn't working, you can use the following generic workflow. Specific advice for named databases is also given below.

  1. Save a text file of references in the database you are using. Usually you need to click in a box next to each reference you want to save, then click on something like "marked records", "export", "saved records" - the terms change between databases.

  2. Within RefWorks, click on References > Import.
  3. Use the Import filter/data source and Database drop down menus to select the source and format of the file. Usually you will leave the Import Filter / data source as "University of Liverpool", then simply select the name of the database you used in the Database menu.
  4. Click Browse to navigate to the text file you created in step 1, then double click on that file.
  5. Click Import.

Step 3 above is the most important. Below are some of the most common databases/formats.

For DISCOVER
Save the references in your folder in RIS Format (the default choice). Make sure to save the file, not to open it.

In RefWorks, select University of Liverpool from the Import filter menu and RIS [RIS Format] from the Database menu.

For Scopus
Save your references in RIS Format.

In RefWorks, select University of Liverpool from the Import filter menu and Scopus [RIS Format] from the Database menu.

For Web of Knowledge
Save your references with the option Save to other reference management software.

In RefWorks, select University of Liverpool from the Import filter menu and Web of Knowledge [ISI (Institute of Scientific Information)] from the Database menu.

More information on RefWorks from the Referencing guide.

 

Q. What do I do if Write-N-Cite isn't working?

If you find that Write-N-Cite is not working properly, the following techniques will help you until Write-N-Cite starts working properly again. They should also work for documents written in Open Office, WordPad, and other word processors which do not support the Write-N-Cite plugin at all.

Getting citations into a document - version one

  1. Have RefWorks itself (i.e. not Write-N-Cite) open when you are working on your document.
  2. Within RefWorks, above your list of references you will see a drop-down menu with the words "Change view" above it - use this menu to change from standard view to one-line cite view.
  3. The way your references appear in RefWorks will now look different.
  4. Click the cite icon next to the reference(s) you want. The icon looks like this - { }
  5. A pop-up window will display showing a citation that looks similar to this - {{92 Arsovska, Jana 2006:}}.
  6. Click Select, then copy and paste the citation into your document at the appropriate place.
  7. Continue doing this until you have all your citations in your document.

Getting citations into a document - version two

This is an alternative you may find quicker, though it requires accuracy in typing.

  1. Leave RefWorks in standard view. You should see that each reference has a Ref ID: number.
  2. In your document, type the ref ID number of the references you want, enclosing it in double curly brackets, with a semicolon after each number - for example, if your desired reference has the ref ID 117, in your document you would type {{117;}}. If you have multiple citations, you just type {{117; 336; 19;}}and so on.
  3. That's it!

Adding page numbers to references

  1. To add a page number to a reference, type in /f p. n before the semi-colon, where n is the page number. Here's an example - {{92 Arsovska, Jana 2006/f p.45;}}.
  2. When you format your document (as outlined below), this will then display as a normal reference, for example (Arsovska 2006 p. 45).

Formatting your document with RefWorks itself, not Write-N-Cite

  1. Once you've finished writing your document, save it and close it.
  2. Within RefWorks, click on Bibliography in the menu bar at the top, then click Create.
  3. Choose the Output Style you want (Harvard, APA, Vancouver, etc.)
  4. Click the browse button then find and select your document.
  5. Click Create bibliography.
  6. RefWorks will properly format your document.

More information on RefWorks from the Referencing guide.

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