Answered By: Robert Cole Last Updated: Jun 01, 2018 Views: 5071
If there are no copies available, use the Reserve link which will appear at the top of the tool bar, on the the Library Catalogue. This will reserve the copy that is returned to the Library first.
You will receive an email when the book is ready to be collected from the reservation shelves. Reservations are shelved under the first three letters of your surname and need to be collected within three working days. If you are not able to collect during this time please contact the Library vai the Contact us options and we will see what can be done.
If any copies of the item are 'available' you will not be able to request a copy as one should be on the shelves to borrow. If the only available items are 1-day Loan and you want a longer loan period, get in touch using one of the Contact us options, and a member of staff will process a reservation for you.
Items with a due date of more than three weeks in the future can be reserved, and we will automatically recall the item. Reservations on items issued to students for the duration of summer vacation will be satisfied when the item is returned at the end of the vacation, if not sooner.
If an item you have reserved is still not available to you after the item is due for return, please contact Library staff or go to the Library Help Desk.
Cancelling a reservation
If you no longer need an item you have reserved, it is helpful if you cancel the reservation so that it is available sooner for others needing the item.
You can do so online: login into My Library Account, view your Reservations and click on Cancel, or contact Library Staff and we will do this for you.