Answered By: (Online Librarian or covering Librarian) Online Programmes Last Updated: Jun 25, 2018 Views: 383
To request changes please contact the Librarian for Online Programmes (PC 25/06/18).
If you have difficulties purchasing books from commercial sources such as Amazon or Laureate Education, please contact the support department for the company where you purchased these items.
Please note the University Library does not sell or deliver printed books.
If you are studying online with our E-Learning Partner, Laureate Education you may need to purchase physical books or E-Books provided in Laureate's book purchasing platform (the Online Bookstore). Laureate sell E-Books and physical books (e.g. Laureate text books) if you need to purchase books from Laureate or have problems with billing or mail/ post issues please contact Laureate's support team (see the Centre for Student Success).
If you have any problems using Laureate's book purchasing or online E-Book services (Vital Source) please contact Laureate in the first instance. However, if you have ongoing problems after contacting Laureate's support team you can obtain assistance from the E-Learning Librarian (see contact options in the Library Web site for Online Programmes).
We provide a dedicated E-Learning Librarian to assist you in using Library resources. If you have any problems using the Library or technical problems, please see the Contacts area of the Library for Online Programmes. Also see our guides, videos, tutorials and Library Training Module available via the Library Web site for Online Programmes.