Answered By: (Online Librarian or covering Librarian) Online Programmes
Last Updated: Oct 04, 2018     Views: 607

To request changes please contact the Librarian for Online Programmes (PC 04/10/18).

Before you can use the electronic Library, you will need to activate your UoL (MWS) login - this is your University of Liverpool network account to log into University Web pages, email and Library resources. 

If you have begun your first taught module, but not yet activated your UoL (MWS) login, you should be able to do so at (then see the link 'Activate your account'), you will need your University ID (H number) and will need to supply your full name and date of birth (exactly as supplied when you enrolled on your programme), you can ask IT Service Desk to confirm these details using the 24/7 IT support line +44 (0)151 794 4567.

You can only activate the UoL (MWS) account once. You are not issued the login credentials by email, please note these when you activate the login (e.g. when you set your UoL/MWS password). Also see our activation guideline.

After activation, if you have difficulties using your UoL (MWS) login, you may need to contact the University of Liverpool IT Service Desk (24/7 line: +44 0151 7944567) to confirm your credentials/ request a new password. You can speak to the IT Service Desk for guidance on using the activation page at any time, or see further IT Service Desk contact options at   

If you have ongoing problems accessing the Library please contact the Librarian using details shown on the Library for Online Programmes Contacts page, please provide the Librarian with any error messages shown on-screen, your full name and ID (H number). 

For further help using Library resources, see our introductory guides, videos and tutorials on the 'Training' area of the Library for Online Programmes.

Note - if you are studying with the University of Liverpool’s E-Learning partner, Laureate Education you should receive an email prompting you to activate the UoL (MWS) login during the orientation module and before your first taught module. Your UoL (MWS) account may not be ready for activation immediately after enrolment. Please see the contact options above if you have activation or Library access problems. You are also advised to inform your Student Support Manager and current tutor(s) of any ongoing difficulties.

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