Answered By: Julie Bevan Last Updated: Apr 18, 2018 Views: 844
This message can sometimes mean that the PDF download has timed out, which can be caused by a slow internet connection. There are a couple of alternate methods of downloading a PDF, which may help:
- Right-click on the View PDF button and select Open (Link) in New Window, then Proceed to PDF.
- Save the PDF to you computer by right-clicking on the Proceed to PDF, then selecting Save Target/Link As...’
If you continue to experience problems, contact us and we'll investigate.