Answered By: Nadia Woods
Last Updated: Nov 01, 2018     Views: 138

If you are having problems accessing an ebook,  e-journal or article off campus using DISCOVER or the Library catalogue:

  • Try checking for the journal article using the Titles A-Z link, which may be updated more frequently than the Catalogue and DISCOVER.
  • Try using a different web browser.
  • Alternatively, try accessing the e-resource using Apps Anywhere. This can sometimes solve problems associated with off campus access to e-resources as it replicates on campus access.

If you continue to have problems, get in touch using one of the contact us methods, including as much information as possible relating to your problem and we will investigate. We'll keep you fully updated on the progress of your query and we are usually able to get back to you within 24 hours of you contacting us.

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