Answered By: Niall Rowe
Last Updated: Oct 22, 2015     Views: 213

The library works with the University Disability Support Team in helping support students with additional needs. Library staff aim to ensure that students with additional support requirements are able to make full use of the Library facilities. In order to take full advantage of all the Library's resources and services it is important to make yourself known to Library staff as soon as possible after starting your course. Please contact either:

You can find out more information about accessibility in the Library in the DisabledGO access guides:

Note for Students with Laureate Education

To obtain accessibility support please contact your Student Support Manager or visit the Centre for Student Success.

If you find it difficult to use the online catalogue, or obtain books from the shelves, arrangements can be made for a member of Library staff to search for the items and bring them to the Service Desk for you or your study support assistant to collect. It is helpful to provide at least a days notice if you require this service. Students with additional needs are entitled to borrow short-term loan items for a longer period if this support has been recommended.
Use the Photocopying Service if you have the material that you want to be copied and you are prepared to collect the copies the next day from the Library. Request forms are available from the help desk. It costs 5p per page for black and white copying or 10p per page for colour, payment must be made on application. The copies will be ready for you to collect after 4pm the following day. Contact us for more information.

We will post out standard loan copies of books free of charge. Photocopies will be charged at the rate of 5p per page up to a maximum of £3.00. The charge will be added to your library record.

Note: charges for this service are counted as outstanding fines on your record and must not exceed £10.00 in total to ensure that your use of library services is unaffected.

For more details see the Book and Copy Delivery information.

Please contact us if you require any of the above in a different format. We can offer a bespoke document in electronic or print format taking into account your choice of font type, size and colour.

We hold a large number of books in print and also in electronic format where we try to acquire DRM (digital rights management) free PDFs that can be manipulated using the available screen reading software. However, there may be occasions when this presents difficulties and you will require books in a more accessible format. We will try to acquire an accessible copy of any core text direct from the publisher if you have a visual impairment or other condition that makes it difficult to access printed texts. For book chapters or journal articles we hold in stock use the Alternative Format Service below. Please note that our ability to supply such a document is dependent on the publisher and delivery times will vary and can take several weeks. There may also be occasions when we are unable to provide you with a copy in an accessible format and you will be informed of this by email.


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We can scan articles and book chapters from items held in our stock and supply (as far as possible) an accessible PDF and a word document free of charge. Please remember due to copyright restrictions we are only able to scan one article from the same issue or one chapter from a book.We will confirm receipt of your request and keep you informed of progress by email. Please allow sufficient time for us to work on your request as converting a document to an alternative format can be a lengthy and time consuming process.


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