Answered By: Niall Rowe
Last Updated: Apr 09, 2021     Views: 22

The library is still here for you but some of our services may look a little different at the moment.

For details about all of our resources and services, visit Getting Started With the Library.

For full details about using the library during the national lockdown, please see What does the national lockdown mean for using the Library?

This accessibility statement applies to libguides.liverpool.ac.uk, libanswers.liverpool.ac.uk and libcal.liverpool.ac.uk.

This website is run by the University of Liverpool. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • we’ve also made the website text as simple as possible to understand.

This statement does not cover the University of Liverpool www.liverpool.ac.uk domain. You can view the accessibility statement for the University of Liverpool separately. 

There are separate accessibility statements for electronic resources provided by the Library.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • some colour contrast is not accessible

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us:

We’ll consider your request and get back to you within 3 days.

If you cannot view the maps on our Library information pages, call or email us for directions or view the AccessAble guide for the Harold Cohen Library or the AccessAble guide for the Sydney Jones Library.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Library Systems Team / 0151 794 3844.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The University of Liverpool is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons. A full list will be published.

Non-compliance with the accessibility regulations

Links

Some links are not labelled clearly, or contain only image with no or poor ALT text. (WCAG 2.4.4 Link Purpose).

We will correct links as we review each page.

Images

Some images used for icons or for other useful information don’t have ALT text set (WCAG1.1.1 Non-text Content).

We will correct links as we review each page and our site functionality.

Page structure

Some pages use multiple H1 tags or have a structure that doesn’t follow a logical order (WCAG 2.4.6 Headings and Labels).

We will correct this as we review each page and also correct any errors in our site templates.

Colour contrast

Some of our pages use elements with insufficient colour contrast (WCAG 1.4.3 Contrast (Minimum)).

We are in the process of correcting this as part of a redesign of our website and the University of Liverpool main website (from which our header is sourced). We are rolling out fixes as we go.

Tables

Some of our data tables need headers and captions set (WCAG 1.3.1 Info and Relationships).

We will correct this as we review each page.

Forms

Some of our forms are not correctly labelled. 

We will correct this as we review each page and also correct any errors in our site templates.

Disproportionate burden

We are not claiming disproportionate burden.

We are currently doing a major revamp of the site, as part of this we are assessing the accessibility of our content and fixing problems as we find them.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Some of our PDFs and Word documents are essential to supporting use of our resources. For example, we have PDFs with information on how users can access resources, and forms published as PDFs and Word documents. By September 2021, we plan to either fix these or replace them with accessible HTML pages. Some PDFs will remain as a printable alternative to accessible HTML pages.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

What we’re doing to improve accessibility

A full site audit and evaluation will be conducted, and a roadmap will be published here in due course.

Preparation of this accessibility statement

This statement was prepared on 8th April 2021. It was last reviewed on 9th April 2021.

We are manually testing the home page and top 50 pages across the three domains as sample pages, using WebAim WAVE, Lighthouse. Full site testing will be conducted in due course, with exploration into the use of other audit and evaluation tools.

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