Answered By: Amy Lewin
Last Updated: Jan 06, 2020     Views: 12

Library on Tour Feedback – Privacy Statement


Information about data processing

The library is always looking to better understand and improve the experience we offer our students. In order to do this it is helpful for us to collect some personal data from you; in particular, data about your experiences of the service we offer. We will use this data to help us to continue to improve.

You can find more information about how the University processes your data here:

We will keep your data for as long as necessary for the purposes outlined above. We would expect this to be no longer than two years.


What type of personal data will be collected and used

We will use the student ID to help us analyse service usage and feedback by broad student category, e.g. level of study (UG, PGT, PGR), programme, department, residence (UK, EU or Overseas) and year. We will not attribute any feedback to you personally in the reporting of any results.

If you provide a name and/or email address, we will use this to administer the prize draw and to notify the winner. 


Legal basis for processing your personal data

Processing is necessary for the legitimate interests pursued by the University of Liverpool.


How to contact us and your right to withdraw consent

If you wish to contact us about this survey please contact:

Marketing & Innovation
Sydney Jones Library
University of Library
P.O. Box 123
Liverpool L69 3DA


The survey is voluntary and you can leave it at any point. You can also withdraw your consent for us to process your personal data within this survey be emailing with the email title Library on Tour Feedback – Withdrawal.

Please note that if you have not provided a name, email or student ID in your response then your feedback will be anonymous and we will not be able to identify this for withdrawal.

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