Answered By: Steve Powell
Last Updated: Dec 20, 2024     Views: 165

If you find that there’s a link on your reading list which is broken or just isn’t working correctly, clicking on the item’s action button (the three dots) gives you an option to report the issue to the Reading List Support Team so they can investigate the issue and correct it.

Once you’ve clicked on the action button, a pop up will open which allows you to add more detail about the issue which will help the Reading List Support Team investigate.  If you’re already logged into Reading Lists @ Liverpool your contact details will be sent to the Team by default.  

Once “Report” is clicked, an email will be sent to the Reading List Support Team with the information about the link that is broken, the list the item is on and the additional information you’ve supplied. The Team will investigate the issue and contact you once it has been resolved. 

If you’d prefer not to hear back, you have the option to report the issue anonymously. 

 

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