Answered By: Gwen Jones
Last Updated: Sep 15, 2022     Views: 10339

An MWS (Managed Windows Service) username is created when registering for an University MWS account.

The MWS is the IT Services Department facility that gives members of the University the use of all IT services, including access to PCs, email and the internet.

In order to use the Managed Windows Service, students and staff must register to create a University MWS username and password. 


Access to the MWS depends on your status within the University:

Your Managed Windows Service (MWS) password is managed by IT Services. If you encounter problems please visit Your Computing Account page for options to change and reset it. If you have any further problems contact the IT Service Desk


If you have forgotten the PIN for My Library Account, see How do I log into My Library Account?

Note: When logging into the Library you should supply your UoL (MWS) username by typing just your username, e.g. jones321.

Image of the login screen for University platforms


However, when logging into Zoom or Microsoft Office 365 applications such as Outlook, MS Teams and SharePoint, you should supply your UoL (MWS) username in the format, e.g. Do not use your email alias.

Image showing the Sign In page for a Microsoft platform

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