Answered By: Nadia Woods
Last Updated: Feb 14, 2018     Views: 3

If you are having problems accessing an e-journal or article off campus using DISCOVER or the Library catalogue:

  • Try checking for the journal article using the Titles A-Z link on the Electronic library, which is updated more frequently than the library Catalogue and DISCOVER.
  • Try using a different browser.
  • Alternatively, try accessing the e-resource using Apps Anywhere. This can sometimes solve problems associated with off campus access to e-resources as it replicates on campus access.

If you continue to have problems, get in touch using one of the contact us methods, including as much information as possible relating to your problem and we will investigate. We'll keep you fully updated on the progress of your query and we are usually able to get back to you within 24 hours of you contacting us.

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