Answered By: Gwen Jones
Last Updated: Apr 08, 2024     Views: 5894

The Book and Copy Delivery Service is a means by which the Library will post books held in stock directly to your home or work address. For copies of journal articles or book chapters please request that by using the Article / Chapter request form of the Get It For Me service. Both services are free of charge for staff, students and Alumni of the University.

Search for the item you want via Library Search. When you find it, click the relevant title in the results list. 

Library Search result showing a result for book called Global Business Today

 

If there are multiple editions, click the edition that you want in the list. 

Library Search results list with book called Global Business Today highlighted with a red circle

 

Next, sign into your Library account

Library Search 'Sign In' button highlighted with a red circle

 

Select the option for Click and Collect underneath where it says Find in the Library.

Library search showing request options. Click and Collect option highlighted with a red circle.

 

For Pickup Location, use the drop down arrow to select Home Address

Library Search Click and Collect options highlighting with a red circle where to select Home Address.

 

Add a date that you will no longer need the item after if applicable.

If the address you want the book sent to is different to the address we have on our system for you, please click on current address and enter this on this manually. Please note we only post to UK addresses

Click Send Request.

Library Search Click and Collect form showing with a red circle where to click to send request form

Please allow 10 working days for the items to reach you

Books

Check the Library Search to see whether the item you want is available. Books sent on loan will be issued to your library record.

 

Journals

We can supply articles subject to copyright limits i.e. only one article from the same issue of a journal.

You can return your items in person.

If you reside in the UK, you can also return your books in the post using our 48 hrs Royal Mail Tracked Returns service free of charge.

To use the service:

  1. Please make sure parcels are well wrapped so the books reach us securely. There is a maximum weight limit of 20kg per parcel and size limit of 61cm (L) by 46cm (W) by 46cm (D). If your parcel exceeds those limits please package your items separately.
  1. Visit the Royal Mail website to create a returns label for the University of Liverpool.
  1. Select the shape of your item and confirm the size and weight are below the maximum limits.
  1. Select Create your label for the University of Liverpool.
  1. You can print the returns label and attach it to your parcel. If you choose to print your labels, remember that you’ll need one for each separate package that you’re returning.
    Alternatively, take your packaged item to a Post Office branch or Customer Service Point and present your email with the QR code.
    You will receive proof of posting and you will not be charged for postage.

We will remove the items from your Library Account when they arrive at the library.

If you are concerned that items have not reached the Library, please contact us.

If you need any advice, please contact Customer Services: 0151 794 9500 / library@liverpool.ac.uk.

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