Answered By: Robert Cole Last Updated: Oct 07, 2016 Views: 399
If you have lost a library book issued on your library record you should contact the Library using one of the Contact Us options, to discuss paying for a replacement copy. There are two options:
- You can ask staff for the replacement cost of the book and pay it immediately.
- You can wait to receive an emailed invoice for the replacement cost. Please note that if you do not respond to this email you will then receive a paper invoice by post, at which point a non-refundable £10 administrative cost will be added to the bill, and your access to the library may be restricted before the invoice stage is reached.
It is no longer possible for you to purchase a replacement copy yourself for lost items. There were too many instances of wrong editions or otherwise inappropriate copies being provided, which we had to reject and request another replacement.