Answered By: Nadia Woods
Last Updated: Aug 10, 2020     Views: 294

We are working hard to safely reopen the libraries and resume the delivery of our in-person services. Please see Using Your University Library for updates about the reopening of the libraries and information about our online services and support.

The Library offers a Click and Collect service, which enables you to reserve available print items held in the Sydney Jones and Harold Cohen Libraries, and collect them from the Sydney Jones Library.

How do I reserve items through Click and Collect?

  1. Search the Library Catalogue for the item you wish to reserve and check if there are any printed copies available.
  2. When you find the item you want, click the 'Reserve for Click & Collect' button at the top of the screen and log in. You'll be asked to create a PIN if you've not logged in before.

Library Catalogue record, reserve button highlighted

How will I know when my item is ready to collect?

You will receive an email when your items are ready to collect.

How do I collect my item from the Library?

Items will be available to collect from either the Sydney Jones Library or Harold Cohen Library, Monday to Friday from 9am until 5pm.

We'll hold on to them for three working days before making them available for other people to request.

What should I do if I need help or experience any problems with using the service?

If you need any help with using the service or experience any problems such as any technical difficulties, you can chat with us or send us an email.

How do I return my items?

All books on loan can now be returned to the Sydney Jones Library between 11am - 4pm Monday to Friday where they can be deposited in the book return box at the entrance to the Library. All loans have, however, been extended until 30th September 2020 so you do not need to return your books immediately if you are not able to visit the Library.

 

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